This business is not BBB accredited.Additional Locations
Phone: (800) 969-8311 3916 S Pearl St Apt 27, Seattle, WA 98118
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Prima Lite Products include:
- Length of time business has been operating
- 15 complaint(s) filed against business
Factors that raised the rating for Prima Lite Products include:
- Response to 15 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||15|
Additional Complaint Information
BBB files indicate that this company has received complaints concerning billing and refund issues. Consumers allege after confirming their purchase with Prima Lite Products, they discover items they did not select had been added to their order, resulting in the company charging them more than they had authorized. Consumers further allege the company does not provide refunds as promised.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Business ManagementMr. Steven Kwan, Member
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