This Business is not BBB accredited
Phone: (503) 214-4600 Fax: (503) 570-1986 View Additional Phone Numbers 9275 SW Peyton Ln, Wilsonville, OR 97070 View Additional Email Addresses View Additional Web Addresses ! There is an alert on Hollywood Video !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||110|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Business ManagementMr. Sherif Mityas, President Mr. Daniel Ahlers, Director of Support Services
Video Tapes & Discs Sales & Rentals
Alternate Business NamesGame Crazy Hollywood Entertainment Corporation Movie Gallery Movie Gallery Inc
According to information provided to BBB, consumers allege they receive notices from collection agencies regarding fees associated with videos rented from Hollywood Video. Consumers claim the fees are excessive and unfounded, and that they did not receive prior notice of the fees from the company. Several collection agencies -- including National Credit Solutions, Universal Fidelity LP and West Bay Acquisition -- have been contracted as third-party collectors to try to obtain money owed to Hollywood Video's creditors. According to a settlement between the state Attorneys General and Hollywood Video, the company is prohibited from reporting debts to a credit reporting agency and from collecting interest and late charges. The settlement further allows consumers to dispute the debt and prohibits Hollywood Video from collecting a disputed debt, unless the company can prove the charges are due. For more information on collection agencies and how to contest a debt you feel is unfounded, contact your local State Attorney General's office or the Federal Trade Commission at (877) 382-4357. BBB generally reports 100% of all reportable complaints except for those businesses who maintain a large volume of complaints. BBB currently publishes 30% for Hollywood Video