This business is not BBB accredited.

Sabi Games Inc

Phone: (206) 426-6232 10827 NE 68th St Ste D, Kirkland, WA 98033 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Sabi Games Inc include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Sabi Games Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sabi Games Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 01, 2013 Business started: 02/01/2008 Business started locally: 02/01/2008
Business Management
Ms. Margaret Johnson, CEO
Contact Information
Principal: Ms. Margaret Johnson, CEO
Business Category

Video Games - Dealers Computer Software Publishers & Developers Games & Supplies

Alternate Business Names
ItzaBitza ItzaZoo Sandbox Interactive

Additional Locations


    10827 NE 68th St Ste D

    Kirkland, WA 98033 (206) 426-6232


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/21/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I bought a CD called Itzazoo that this website claims is the "2009 Game of the Year" and "Best Tech for Kids" yet the CD they sell no longer works and they want me to re-purchase Itzazoo from a website that I believe they too own. Here's their email response after my complaint:Unfortunately, due to cost we had to shut down our support and serviceof the download and CD versions of ItzaBitza and ItzaZoo. Copies ofthe games can be purchased on ***** (***************************** ).If you purchased the game(s) from ***** and are having challengesplease contact *******************We apologize for this! Product_Or_Service: ItzaZoo

Desired Settlement: DesiredSettlementID: Replacement I want the download from ********* to be free since I already purchased their product. Doesn't make sense why a CD version wouldn't work and the online version would. If they are a $5 million company, someone can make a fix for the CD. Seems like a scam!