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BBB Business Review

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BBB Accredited Business since

New Creations USA LLC

Phone: (360) 882-7529 Fax: (360) 571-8372 View Additional Phone Numbers 13215 SE Mill Plain Blvd. C-8 #504, Vancouver, WA 98984 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers upholstery repair and cleaning for autos, furniture, RVs, and boats.  Furniture repair and refinishing as well as spot damage repairs on all floor types and counter tops.  Mobile to your door service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that New Creations USA LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for New Creations USA LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on New Creations USA LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 09, 2006 Business started: 01/01/1998 in WA Business started locally: 01/01/1998 Business incorporated 01/15/1998 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Type of Entity

Limited Liability Company (LLC)

Business Management
Mrs. Kelly Stone, Member Mr. Dave Stone, Member
Contact Information
Principal: Mrs. Kelly Stone, Member
Business Category

Upholsterers Boat Covers, Tops & Upholstery Auto Body Repair & Painting Auto Detailing Auto Seat Covers, Tops & Upholstery Auto Upholstery Cleaning Furniture Cleaning Furniture Repair & Refinish Recreational Vehicles - Carpet & Upholstery Cleaning

Hours of Operation
We are a mobile business and have a mailing address only
Method(s) of Payment
Cash, check, credit

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.