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          Down Under Answers, LLC has 1 locations, listed below.

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            Business ProfileDown Under Answers, LLC

            Travel Agency

            Contact Information

            2265 116th Ave NE

            Ste 110

            Bellevue, WA 98004

            Visit Website
            (800) 889-1464

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            This company provides travel.

            Business Details

            Location of This Business
            2265 116th Ave NE Ste 110, Bellevue, WA 98004
            BBB File Opened:
            3/22/2004
            Years in Business:
            28
            Business Started:
            1/1/1996
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Kirk Demeter, President
            • Ms. Anna Crispin, Manager
            • Ms. Jane Osborne, Manager
            Contact Information

            Principal

            • Mr. Kirk Demeter, President
            • Ms. Anna Crispin, Manager

            Customer Contact

            • Mr. Kirk Demeter, President
            • Ms. Anna Crispin, Manager
            Additional Contact Information

            Fax Numbers

            • (425) 460-0890
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/08/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            On Oct 22, 2023 we received a payment of $1,378 AUD (********** Dollars) from Journey Beyond (**) for a train trip that we had booked with the help of our private travel agent. This agent had contacted the travel agency, Down Under Answers (DUA)/Travel Answers Group, concerning this booking. ** sent us the refund to pay DUA for their assistance. However, we didn't realize that the ** refund was in AUD, so we mistakenly paid DUA $1,378 USD on Oct 25, 2023.Since we received only $867 USD from the ** refund, our private travel agent connected several times with *** from late November to December 2023, requesting them to refund to us our overpayment of $511. On December 27, 2023 we received a refund from Travel Answers Group of $372. However, they gave no explanation as to why we didn't receive the full amount of $511. In January 2024 our travel agent continued to contact Down Under Answers (DUA)/Travel Answers Group about the remaining $139 that they still owe us. She received no explanation.
            Read More

            Customer Reviews

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            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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