Business ProfileforDick's Towing Inc

This October, my **** ***** Tahoe was towed from **** by dicks towing. The truck was driven and parked in that spot by the ******* police. I showed up a few days later to pay the nearly $770.00 to retrieve my vehicle. I started filming a video before I even entered the yard. My tire was flat, my key wouldn't work in the ignition indicating it had been tampered with and broken. The driver had to work the key for approximately 2 minutes to get the truck to start. When my ***** attempts to put it in gear completely failed, it was obvious the truck was towed without using *****'s and destroyed my transmission. The driver became rude. My trucks transmission has approximately ****** miles on it. My truck was in VERY good working order. The ******* police officer will submit a statement saying the was in good working condition when HE parked it. The truck was completely undrivable. The transmission is totaled. Dicks towing did not have the correct address on file, even though I gave them my new address. I reached out to the owner 7 times, sent emails left messages trying to resolve this. I was never contacted by "the owner" I have all my documentation and my 6:00 minute video of the damage. This formal complaint is launched as my last effort to get in contact with Dicks Towing before I take them to court. My truck was in perfect driving condition, Dicks towing towed in less than a mile, leaving it 100% undrivable condition destroying a number of areas as shown on my video. My truck was not worth a very large sum of money, however I not going to let them damage my belongings then not be held accountable. I have given ample time, had numerous efforts to communicate and nothing AT ALL in return. This complaint can hopefully help others dealing with business. Thank you BBB, have a nice day