BBB Business Review

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This business is not BBB accredited.

Saranjan Tours Inc

Phone: (800) 858-9594 View Additional Phone Numbers PO Box 22615, Seattle, WA 98122 ! There is an alert on Saranjan Tours Inc !

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This company offers custom and European tour services specializing in Spain and Portugal.

BBB Accreditation

On 10/21/2015 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 2E. Use the BBB name and logos in accordance with BBB policy.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On August 5, 2015, BBB contacted Saranjan Tours Inc requesting the company modify its advertisement. Specifically, the company is displaying an incorrect version of BBB’s seal on its website, As a participant in BBB’s online seal program, the company may display only an approved BBB seal in its internet advertising.

BBB’s name, taglines and seals are federally registered trademarks owned by Council of Better Business Bureaus; misuse of these items constitutes a trademark infringement and is in violation of CBBB’s trademark rights.

Despite written requests, as of October 9, 2015, Saranjan Tours Inc has failed to update or remove BBB’s seal on its website.

For additional information on the Code of Advertising, please visit



Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Saranjan Tours Inc include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Saranjan Tours Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Saranjan Tours Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 01, 2000 Business started: 03/01/1997 Business started locally: 03/01/1994 Business incorporated 03/10/1994 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Type of Entity


Business Management
Ms. Sarah Banks, President Ms. Jania Garcia, Secretary
Contact Information
Principal: Ms. Sarah Banks, President
Business Category

Tours - Operators & Promoters

Products & Services

Saranjan Tours Inc sells the following brand(s): n/a

Saranjan Tours Inc offers the following product(s): tour services

Method(s) of Payment
Visa, MasterCard, American Express PayPal

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.