BBB Business Review

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This Business is not BBB accredited

Les Schwab Tire Centers of Portland Inc

Additional Locations

Phone: (541) 447-4136 Fax: (541) 416-5374 View Additional Phone Numbers 20900 Cooley Rd, Bend, OR 97701 View Additional Email Addresses http://www.lesschwab.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers retail and commercial sales of automotive repair equipment, including tires, wheels, brakes, shocks, batteries front-end work.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Les Schwab Tire Centers of Portland Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 98 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

98 complaints closed with BBB in last 3 years | 51 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 10
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 13
Problems with Product/Service 71
Total Closed Complaints 98

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Les Schwab Tire Centers of Portland Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: December 09, 2003 Business started: 01/01/1952 Business started locally: 01/01/1952 Business incorporated: 08/01/1958 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Corporation

Business Management
Ms. Carrie Blanchard, Paralegal Mr. Tim Aaron, Manager Ed Ahrens, Manager Shawn Allen, Manager Tom Altorfer, Manager Mr. Greg Alves, Manager Shane Anderson, Manager Darieux Archambeau, Manager Jim Armstrong, Manager Mr. Mike Asby, Manager Kevin Axelgard, Manager Rich Baalman, Manager Chris Baker, Manager Mr. Paul Baker, Manager Mr. Ron Baker, Manager Mr. Lee Barlow, Manager Mr. David Barry, Manager Mr. Kevin Baylock, Manager Mr. Dave Bell, Manager Mr. Matt Bell, Manager Mr. Brian Beltran-Lovela, Manager Mr. Lon Bennett, Manager Kris Bird, Manager Mr. Dave Black, Manager Steve Boekholder, Manager Mr. Scott Borden, Manager Mr. Jim Bowen, Manager Mr. Cory Bowers, Manager Mr. Ed Branson, Manager Mr. John Britton, President Mr. Brian Broadie, Manager Mr. Beau Brown, Manager Mr. Collin Brown, Manager Ken Brown, Manager Mr. Kres Brown, Manager Rick Brown, Manager Mr. Rocky Brown, Manager Mr. Spencer Brown, Manager Mike Bruton, Manager Matt Buchmann, Manager Royce Buckley, Manager Mr. Brad Buffan, Manager Mr. Travis Bullock, Manager John Burgess, Manager Scott Burgess, Manager Mr. Rob Burgoon, Manager Mr. Dave Burke, Manager Darin Burks, Manager Frank Burns, Manager Mr. Brian Burnside, Site Manager Sam Burt, Manager Justin Bush, Manager Mr. Mark Bushy, Manager Mike Busse, Manager Mr. Bob Butler, Manager Scott Cameron, Manager Mr. Matt Campbell, Manager Mr. Tom Campbell, Manager Dave Carlson, Manager Mr. Mike Carter, Manager Mr. Seth Carter, Manager Mr. Kenny Carver, Manager Mr. Wayne Castle, Manager Mr. Josh Castor, Manager Manny Castrellon, Manager Mr. Mike Cates, Manager Mr. Tony Chadwick, Manager Mr. Kurt Chambers, Manager Mr. Jim Chandler, Manager Tim Cholewinski, Manager Randy Christian, Manager CJ Church, Manager Brett Clarck, Manager Mr. Brett Clark, Manager Mr. Jeff Clark, Manager Jeff Coffman, Manager Mr. Michael Coggins, Manager Dave Colwell, Manager Mr. Ken Conner, Manager Alex Cooper, Manager Josh Corona, Manager Mr. Jeremiah Covington, Manager Dave Cox, Manager James Cox, Manager Brandon Crompton, Manager Mr. Mike Crudele, Manager Matt Cyr, Manager Mr. Lenard Dahl, Manager Sam Damuth, Manager Mr. Jeremiah Day, Manager Pat Dean, Manager James Dempsay, Manager Don Denning, Manager Mr. Mickey Denton, Manager Mr. Rick Dollarhide, Manager Mr. Matt Dowdey, Manager Chris Dowdy, Manager Mark Draper, Manager Mr. Ray Duke, Manager Mr. George Duncan, Manager Mr. Ross Dunlap, Manager Mr. Jerry Dunnagan, Site Manager Mr. Cam Durrell, Manager Rob Dwoskin, Manager Mr. Rob Dyer, Manager Tracey Easton, Manager Mr. Bart Edwards, Manager Mr. Jon Edwards, Manager Mr. Mike Eldridge, Manager Mr. Spencer Enquist, Site Manager Mr. Dan Ewing, Manager Mr. Melvin Falk, Manager Mr. John Felscheim, Manager Tracy Ferguson, Manager Mr. Ed Ferrell, Manager Mr. Casey Fewkes, Manager Loren Finifrock, Manager Mr. Rich Finley, Manager Mr. Gary Foglesong, Manager Mr. David Foster, Manager Mr. Darrel Francke, Manager Mr. Randy Freedman, Site Manager Mr. Dan Freeman, Manager Mr. Dan Furrer, Manager Mr. Mike Gadman, Manager Mr. Jason Gale, Manager Mr. Mike Gannon, Manager Brian Geddes, Manager Mr. Jim Gibson, Manager Rick Giddings, Manager Mr. John R Gould, Manager Mr. Jeff Goyins Mr. Roman Gratteri, Manager Mr. Nathan Green, Manager Mr. James Greenfield, Manager Mr. Chris Gregerson, Site Manager Richard Gunderson, Manager Travis Gurney, Manager Mr. Wade Hadden, Manager Mr. Dan Hall, Manager Mr. Jeremy Hansen, Manager Jason Harper, Manager Mr. Matt Harris, Manager Mitch Harrison, Manager Shad Harrison, Manager Todd Harrison, Manager Mr. Randy Hartmann, Manager Mr. Randy Hecker, Manager Mr. Clay Henderson, Manager Mr. Craig Hendrickson, Manager Darrell Herron, Manager Mr. Mike Hilsendager, Manager Ron Hollingshead, Manager Lon Holloman, Manager Mr. Gary Holm, Manager Lane Holm, Manager Jeff Hooper, Manager Mr. John Hoover, Manager Mr. Brad Horst, Manager Mr. Todd Howe, Manager Mr. Kirk Humphrey, Manager Mr. Cork Humphreys, Manager Mr. Steve Jackson, Manager Mr. Jeff James, Manager Mr. Andy Jarvis, Manager Mr. Sam Jasmin, Manager David Jensen, Manager Mr. Bob Johnson, Manager Bryan Johnson, Manager Mr. Jason Johnson, Manager Mr. Kevin Johnson, Manager Tom Johnson, Manager Mr. Ron Jones, Manager Mr. Paul Joyner, Manager Mr. Alex Judd, Manager Mr. Sparky Kaminski, Site Manager Mr. Jeremy Kaufman, Manager Mr. Tory Keep, Manager Mr. Gary Kennedy, Manager Mr. Mike Kinney, Manager Pat Kirby, Manager Mr. Zak Knight, Manager Aaron Knutz, Manager Mr. David Knutz, Manager Mr. Neal Koepke, Manager Mr. Joe LaBlance, Manager Brandon Lamb, Manager Mr. Jon Lamb, Manager Mr. Dave Lambert, Manager Mr. Joe Lamson, Manager Mr. Aric Larson, Manager Nate Laughery, Manager Scott Lawrence, Manager Mr. Kevin Leasure, Manager Mr. Troy Leeper, Manager Mr. Kurt Lewis, Manager Mr. Steve Liebentritt, Manager David Lindsey, Manager Randy Looney, Manager Mr. Tom Lopiccolo, Manager Steve Lovelace, Manager Mr. Jeff Lowry, Manager Mr. Gary Lucas, Manager Mr. Matt Lustig, Manager Luke Lyda, Manager Mr. Robb MacDonald, Manager Mr. Howard Magden, Manager Jeremiah Maiden, Manager Mr. Tony Malaspina, Manager Mr. Nathan Martin, Manager Mr. Scott Martin, Manager Mr. Steve Mason, Manager Mr. Lester Mather, Manager Jere Matthews, Manager Chaylan Maxwell, Manager Robert McAdow, Manager Mr. David McAllister, Manager Mr. Jacob McCall, Manager Mr. Jeremy McCart, Manager Jenny McCool, Manager Mr. Mark McCracken, Manager Mr. Jeff McCrary, Manager Rick McDonald, Manager Mr. John McGinnis, Manager Mr. Jamie McGrath, Manager Shannon McGraw, Manager Mr. Kenny McGuire, Manager Mr. Darrin McLean, Manager Mr. Terry McMahon, Manager Mr. Willy McNeill, Manager Randy McPhetridge, Manager Mr. Mark Meagher, Manager Todd Meagher, Manager Mr. Pablo Meza, Manager Mike Miacolo, Manager Mr. Brad Miller, Manager Mr. Brett Miller, Manager Mr. Chad Miller Mr. Cliff Miller, Manager Mr. Trent Miller, Manager Jason Mills, Manager Corey Miner, Manager Mr. Lyle Mordhorst, Manager Mr. Kirk Moser, Manager Mr. Doug Mowbray, Manager Mr. Mike Murphy, Manager Mr. Mark Music, Manager Mr. Bill Nash, Manager Mr. Jake Nash, Manager Mr. Joeb Nash, Manager Mr. Jeremy Neet, Manager Mr. Daniel Neff, Manager Mike Nettleton, Manager Mr. Scott Nye, Manager Mr. Wes Ogden, Manager Mr. Eric Oman, Manager JB O'Neal, Manager Mr. Matt Onstott, Manager Mr. Oscar Ortiz, Manager Mr. Don O'Sullivan, Manager Mr. Will Outland, Manager Mr. Brian Paslay, Manager Mr. Jake Pearce, Manager Mr. David Perez, Manager Mr. Ed Perry, Manager Mr. Joe Petrjanos, Manager Mr. Tim Philips, Manager Mr. Garth Phillips, Manager Josh Phillips, Manager Mr. Les Pilon, Manager Kelly Porter, Manager Mr. Gary Powell, Manager Mr. Cliff Pruner, Manager Mr. Tony Ramirez, Manager Joe Rector, Manager Kirk Reed, Manager Mr. Craig Reynolds, Manager Irl Rhodes, Manager Preston Richardson, Manager Mr. Brent Riggs, Manager Mr. Rob Robertson, Manager Mr. Jeff Robidou, Manager Jeff Robinson, Manager Mr. Don Rogers, Manager Marcus Romero, Manager Brien Rose, Manager Kerry Rucker, Manager Mr. Bud Ruebesam, Manager Mr. Fred Ruetsch, Manager Mr. Mark Russell, Manager Mr. George Saddler, Manager Mr. Jeremy Samdal, Manager Mr. Kevin Schallhorn, Manager Mr. Kevin Scheib, Manager Heath Schilz, Manager Mr. Randy Schoeneman, Manager Mr. Randy Schroeder, Manager Mr. Mike Seely, Manager Mr. Ken Shanks, Manager Scott Shaub, Manager Mr. Tim Shepardson, Site Manager Mr. Jim Simon, Manager Mr. Mike Sinclair, Site Manager Mr. David Smith, Manager Mr. James Smith, Manager Mr. Rich Smith, Manager Mr. Steve Smith, Manager Mr. Aaron Smithers, Manager Mr. Bruce Soderlund, Manager Mr. Andy Spencer, Manager Mr. Zack Sperl, Manager Dustin Stevens, Manager Marty Stewart, Manager Mr. John Stoffel, Manager Mr. Terry Strawn, Manager Mr. Kory Stribling, Manager Mr. Darrell Stringer, Manager Brandon Swift, Manager Mr. Joe Tanner Mr. Tony Tautfest, Manager Jeff Taylor, Manager Billy Tester, Manager Mr. Corey Thomas, Manager Mr. George Thomas, Manager R.J Thueson, Manager Mr. Matt Thurman, Manager Mr. Scott Tiller, Manager Mr. Randy Tipton, Manager Adam Trevino, Manager Bryce Tucker, Manager Mr. Jake Tussey, Manager Eric Twiss, Manager Mitch & Beau Twiss, Manager Allan Twyman, Manager Mr. Tim VanCleave, Manager Mr. Travis Vanderhoof, Manager Mr. Jason VanRensum, Manager Mr. Kevin Voss, Manager Mr. Jay Wages, Manager Mr. Mike Wall, Manager Mr. Rory Wallgren, Member Trent Walls, Manager Mr. Forrest Waltermire, Manager Mr. Bruce Ward, Manager Mr. Jason Warden, Manager Mr. Rik Warden, Manager Mr. Bryan Weast, Manager Mr. Dennis Wessels, Manager Mr. Joe Wheeler, Manager Mr. Tim Wheeler, Manager Mr. Tim White, Manager Tracy White, Manager Mr. Jeff Wick, Manager Mr. Chris Wiggins, Manager Mr. Marty Wilder, Manager Mr. Blake Williams, Manager Mr. Cory Willis, Manager Mr. Dusty Willis, Manager Mr. Chris Wilmer, Manager Mr. Randy Winn, Manager Mr. Phil Winterholler, Manager Mr. Steve Wold, Manager Mr. Seth Worley, Manager Mr. Nathan Wright, Manager Mr. Gabe Young, Manager Mr. Mike Young, Manager Mr. Alan Zacha, Manager Mr. Zach Zacharias, Manager Chris Zimmerman, Manager Mr. Steve Zinn, Manager
Contact Information
Principal: Ms. Carrie Blanchard, Paralegal
Business Category

Tire Dealers Tires - Commercial Sales & Service Auto Diagnostic Service Auto Repair & Service Auto Repair - Shocks Brake Service Road Service - Automotive Tire Retread & Repair Tire Repair Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Parts & Supplies - Custom Wheels/Rims Battery Supplies Tire Changing Equipment Tire Retread & Repair - Equipment & Supplies Wheels Axles Brakes - Lining - Manufacturers & Distributors Auto Parts & Supplies - New Home Centers

Alternate Business Names
Les Schwab Les Schwab Fleet Tire Systems Les Schwab Tire Center Les Schwab Tire Centers of Oregon Inc Les Schwab Tire Centers of Washington Inc Les Schwab Tires

Customer Review Rating plus BBB Rating Summary

Les Schwab Tire Centers of Portland Inc has received 4.7 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.