BBB Business Review

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This business is not BBB accredited.

Classic Connections Travel Company Inc

Additional Locations

Phone: (206) 926-9849 Fax: (800) 466-0709 View Additional Phone Numbers 14900 Interurban Ave S STE 271 # 46, Tukwila, WA 98168 ! Classic Connections Travel Company Inc is Believed to Be Out of Business !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 7

Additional Complaint Information

On July 21, 2014, BBB recognized a pattern of complaints from consumers regarding sales practice issues. Consumers allege representatives of Classic Connections Travel Company Inc (CCTCI) initiate contact and state they represent a buyer interested in the consumers' Mexican timeshare properties. Consumers claim the company promises no up-front fees will be required, and advises using the services of Georgia Escrow Company. However, consumers allege that before the transaction closes, CCTCI claims the Mexican government now requires prepayment for taxes and other fees. Consumers state CCTCI repeatedly requests they wire thousands of dollars to Georgia Escrow Company to cover these fees. After consumers have wired amounts ranging from $2,350 to $156,000, they allege neither CCTCI nor Georgia Escrow Company are responsive.

On July 24, 2014, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Classic Connections Travel Company Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 01, 2001 Business started: 12/29/1988 Business started locally: 12/29/1988 Business incorporated 12/29/1988 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Washington Department of Licensing
PO Box 9020, Olympia WA 98507
Phone Number: 800-451-7985
BBB confirmed that Classic Connections Travel Company Inc had not obtained a necessary license from Washington Department of Licensing.

Type of Entity


Business Management
Mr. Vincent Cooke, President Mr. Marco Baptist, Account Manager Mr. Edgar Holmes, Account Manager Ms. Patricia Hudson, Administrative Assistant Mr. Adam Manning, Account Manager Mr. Ben Mora, Account Manager Ms. Barbara Nobles, Manager Ms. Linda Schwartz, Account Manager Mr. Mark Solomon, Account Manager Mr. John Sommers, Account Manager Ms. Ann Wells, Account Manager
Contact Information
Principal: Mr. Vincent Cooke, President
Customer Contact: Ms. Barbara Nobles, Manager
Business Category

Timeshare Resale and Rental Marketing

Alternate Business Names
C C T C Classic Connections Travel
Additional Information

Classic Connections Travel Company Inc's website provides information on vacation packages, cruises and vacation rentals. However, according to information in BBB files, the company primarily engages in the reselling of timeshare properties; specifically, the company contacts consumers via phone and states it has a buyer for the consumer's timeshare property.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.