This business is not BBB accredited.
Classic Connections Travel Company IncAdditional Locations
Phone: (206) 926-9849 Fax: (800) 466-0709 View Additional Phone Numbers 14900 Interurban Ave S STE 271 # 46, Tukwila, WA 98168 ! Classic Connections Travel Company Inc is Believed to Be Out of Business !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||7|
Additional Complaint Information
On July 21, 2014, BBB recognized a pattern of complaints from consumers regarding sales practice issues. Consumers allege representatives of Classic Connections Travel Company Inc (CCTCI) initiate contact and state they represent a buyer interested in the consumers' Mexican timeshare properties. Consumers claim the company promises no up-front fees will be required, and advises using the services of Georgia Escrow Company. However, consumers allege that before the transaction closes, CCTCI claims the Mexican government now requires prepayment for taxes and other fees. Consumers state CCTCI repeatedly requests they wire thousands of dollars to Georgia Escrow Company to cover these fees. After consumers have wired amounts ranging from $2,350 to $156,000, they allege neither CCTCI nor Georgia Escrow Company are responsive.
On July 24, 2014, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Licensing
PO Box 9020, Olympia WA 98507
Phone Number: 800-451-7985
BBB confirmed that Classic Connections Travel Company Inc had not obtained a necessary license from Washington Department of Licensing.
Type of Entity
Business ManagementMr. Vincent Cooke, President Mr. Marco Baptist, Account Manager Mr. Edgar Holmes, Account Manager Ms. Patricia Hudson, Administrative Assistant Mr. Adam Manning, Account Manager Mr. Ben Mora, Account Manager Ms. Barbara Nobles, Manager Ms. Linda Schwartz, Account Manager Mr. Mark Solomon, Account Manager Mr. John Sommers, Account Manager Ms. Ann Wells, Account Manager
Timeshare Resale and Rental Marketing
Alternate Business NamesC C T C Classic Connections Travel
Classic Connections Travel Company Inc's website provides information on vacation packages, cruises and vacation rentals. However, according to information in BBB files, the company primarily engages in the reselling of timeshare properties; specifically, the company contacts consumers via phone and states it has a buyer for the consumer's timeshare property.