BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers communication services.
A BBB Accredited Business since
BBB has determined that G C I meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for G C I include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 78 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||37|
|Total Closed Complaints||78|
Additional Complaint Information
BBB files indicate that this business has received complaints concerning service issues. Consumers allege G C I charges them for services they are not able to utilize. Consumers also allege they do not receive all services as advertised.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Alaska Department of Commerce Community & Economic Development
550 W 7th Ave Ste 1500, Anchorage AK 99501
Phone Number: (907) 269-8110
Business ManagementMr. Phil Lielasus, Customer Advocate Ms. Pebbles Athanasiou, GCI Public Affairs
Telephone Communications Television - Cable, CATV & Satellite Internet Services Internet Access Provider Cellular Telephone Service & Supplies
Alternate Business NamesGCI GCI Cable Inc
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview