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This company offers tanning salon services.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Islands Tanning & Med Spa Inc include:
- 34 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
Factors that raised the rating for Islands Tanning & Med Spa Inc include:
- Length of time business has been operating
- Response to 34 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||19|
|Total Closed Complaints||34|
Additional Complaint Information
On May 17, 2013, BBB recognized a pattern of complaints from consumers regarding contract and billing issues. Consumers allege contracts are misrepresented by Islands Tanning & Med Spa at the time of presentation. Consumers further allege their accounts are being double-charged or charged without authorization.
Islands Tanning & Med Spa is working with BBB to correct the underlying cause of the pattern of complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Jon Guyette, President
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