BBB Business Review

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This Business is not BBB accredited

Islands Tanning & Med Spa Inc

Additional Locations

Phone: (503) 692-8266 Fax: (503) 692-0737 View Additional Phone Numbers 7552 SW Nyberg St, Tualatin, OR 97062 View Additional Email Addresses http://www.islandsmedspa.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers tanning salon services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Islands Tanning & Med Spa Inc include:

  • 37 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Islands Tanning & Med Spa Inc include:

  • Length of time business has been operating
  • Response to 37 complaint(s) filed against business


Customer Complaints Summary Read complaint details

37 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 11
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 18
Total Closed Complaints 37

Additional Complaint Information

On May 17, 2013, BBB recognized a pattern of complaints from consumers regarding contract and billing issues. Consumers allege contracts are misrepresented by Islands Tanning & Med Spa at the time of presentation. Consumers further allege their accounts are being double-charged or charged without authorization.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Islands Tanning & Med Spa Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 2003 Business started: 10/01/2002 Business started locally: 10/01/2002 Business incorporated: 10/22/2002 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Oregon Health Licensing Agency
700 Summer St NE Ste 320, Salem OR 97301
http://www.oregon.gov/OHLA
Phone Number: (503) 378-8667
ohla.info@state.or.us

Type of Entity

Corporation

Business Management
Mr. Jon Guyette, President
Contact Information
Principal: Mr. Jon Guyette, President
Business Category

Tanning Salons Day Spas Nail Salons

Alternate Business Names
Islands Tanning Islands Tanning & Med Spa
Business Management

According to Oregon Secretary of State and information in BBB files, Jon Guyette is a principal of several tanning salon companies in Oregon. Separate BBB Business Reviews are available for these companies.

Islands Tanning & Med Spa Inc: http://www.bbb.org/oregon/business-reviews/tanning-salons/islands-tanning-and-med-spa-in-tualatin-or-60000115

Islands Med Spa LLC: http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/tanning-salons/islands-med-spa-llc-22820225

Island Tanning: http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/tanning-salons/island-tanning-22820224

Islands Franchise Company: http://www.bbb.org/oregon/business-reviews/franchising/island-franchise-company-in-tualatin-or-22787100

Business Management

According to Oregon Secretary of State and information in BBB files, Jon Guyette is a principal of several tanning salon companies in Oregon. Separate BBB Business Reviews are available for these companies. Islands Tanning & Med Spa Inc: http://www.bbb.org/oregon/business-reviews/tanning-salons/islands-tanning-and-med-spa-in-tualatin-or-60000115 Islands Med Spa LLC: http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/tanning-salons/islands-med-spa-llc-22820225 Island Tanning: http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/tanning-salons/island-tanning-22820224 Islands Franchise Company: http://www.bbb.org/oregon/business-reviews/franchising/island-franchise-company-in-tualatin-or-22787100 According to Oregon Secretary of State and information in BBB files, Jon Guyette is a principal of several tanning salon companies in Oregon. Separate BBB Business Reviews are available for these companies. Islands Tanning & Med Spa Inc: http://www.bbb.org/oregon/business-reviews/tanning-salons/islands-tanning-and-med-spa-in-tualatin-or-60000115 Islands Med Spa LLC: http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/tanning-salons/islands-med-spa-llc-22820225 Island Tanning: http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/tanning-salons/island-tanning-22820224 Islands Franchise Company: http://www.bbb.org/oregon/business-reviews/franchising/island-franchise-company-in-tualatin-or-22787100

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.