BBB Business Review
This Business is not BBB accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers outdoor sporting goods, clothing and other extreme sports gear and equipment.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for R E I include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 27 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||27|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementDominique Miklic, Sr. Retail Operation Manager Ms. Kara Bitel, Manager Mr. Steve Caplin, Manager Ms. Arleen Hiuga, Retail Operations Manager Mr. Matt Hyde, Vice President Ms. Cindy Ige, Executive Assistant Ms. Sally Jewel, President/CEO Ms. Liesl Kondor, Customer Service Support Mr. Dennis Madson, OLD INFO Mr. John Shepard, OLD INFO Ms. Lisa Snell, Manager Ms. Eslie Teuber
Sporting Goods - Retail Sportswear - Retail