This Business is not BBB accreditedAdditional Locations
Phone: (707) 202-8346 Fax: (707) 317-5367 View Additional Phone Numbers 14525 SW Millikan Way Pmb 38607, Beaverton, OR 97005
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Clear Blue Hawaii include:
- 16 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
Factors that raised the rating for Clear Blue Hawaii include:
- Length of time business has been operating
- Response to 16 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||16|
Additional Complaint Information
On October 25, 2012, BBB recognized a pattern of complaints from consumers regarding delivery issues. Consumers allege products that have been paid for are not delivered in a timely manner.
On May 21, 2014, Clear Blue Hawaii notified BBB that it recently experienced quality control and delivery issues with its Chinese suppliers. In 2013, the company shifted its production back to the United States, and its new facility is now fully operational. Clear Blue Hawaii states another batch of products is currently under production, and shipping will commence shortly.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|