Business ProfileforAdidas North America

On March 16, my daughter purchased a pair a Yeezy phone runners from Adidas website. The pair Yeezys was around $96. The package was supposed to be delivered to our high-rise apartment building on March 21 around 2 oclock. The ***** driver left a package in the mail room, which is an open room. My daughter never received her package. The package was stolen. The leasing office has posted multiple signs up for *****, not to leave packages in the mail room to take them to the leasing office or bring them to the persons door. I immediately reached out to Adidas regarding the issue with my daughter package. I also took my issues to ***** and went up to the ***** delivery site. After speaking to *****, she put in a complaint and called me the next day and basically told me just to make a complaint with my bank to get my money back. The representative from Adidas put in a complaint. It took them 20 days to get back to me to basically tell me that is nothing I could do because ***** said they delivered the package and my daughter is just out of her money. Adidas is a horrible company I will never ever ever buy anything from them and beware of buying things from Adidas. Absolutely no help. ***** delivery company is also horrible.