BBB Accredited Business since
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This company offers senior care referral services.
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A BBB Accredited Business since
BBB has determined that A Place for Mom Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for A Place for Mom Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 21 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||21|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Tracey Fitzgerald, Director Public Relations Ms. Marika Francisco, Director, SEO and Content Mr. Sean Kell, CEO Ms. Thuy Nguyen, Corporate Counsel
Senior Care Information and Resources Business & Trade Organizations Nursing Home Information & Referral Nursing Homes Alzheimer Care, Information & Treatment Assisted Living Centers & Adult Family Homes Assisted Living & Adult Family Homes Senior Home Care Senior Housing/Living
Service AreaA Place for Mom helps families find senior care options across the US and parts of Canada
Products & Services
A Place for Mom provides seniors and their families with resources and personalized assistance in finding senior care and housing.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview