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BBB Business Review

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BBB Accredited Business since

Outsidepride.com Inc

Phone: (503) 606-0175 Fax: (503) 606-0659 View Additional Phone Numbers 915 N Main St, Independence, OR 97351 http://www.outsidepride.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers online sales of products for lawns, gardens, and golf greens such as grass seed, fertilizer, soil amendments, animal repellents, soil testers, broadcast spreaders, and many other seeds and accessories including landscaping supplies.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Outsidepride.com Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Outsidepride.com Inc include:

  • 8 complaint(s) filed against business

Factors that raised the rating for Outsidepride.com Inc include:

  • Length of time business has been operating
  • Response to 8 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 8

Additional Complaint Information

BBB files indicate that this business has received complaints concerning product and customer service issues. Consumers allege the seeds they purchase from Outsidepride.com Inc do not germinate, despite following the company's instructions. Consumers further allege when contacting the company for assistance, they receive responses that are not professional in tone.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Outsidepride.com Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 01, 2003 Business started: 08/01/2000 Business started locally: 08/01/2000 Business incorporated 12/04/2002 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Corporation

Business Management
Mr. Troy Hake, President Mr. Brian Hake, Manager Ms. Bridgit Hake, Corporate Secretary
Contact Information
Customer Contact: Mr. Brian Hake, Manager
Principal: Mr. Troy Hake, President
Business Category

Seeds & Bulbs - Retail Lawn & Garden Equipment & Supplies

Service Area
United States.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.