BBB Accredited Business since
Olympic Security LLC
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This company offers residential and commercial security alarm products and installation services.
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A BBB Accredited Business since
BBB has determined that Olympic Security LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Olympic Security LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 9 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||9|
Additional Complaint Information
On August 22, 2013, BBB recognized a pattern of complaints from consumers regarding sales practice, repair and customer service issues. Consumers allege products ordered from Olympic Security LLC do not perform as stated in sales presentations. Consumers claim the company fails to repair items as requested in a timely manner. Consumers further allege when reaching out to the company for assistance, their phone calls go unanswered.
On August 28, 2013, BBB notified the company of the complaint pattern. Lotion Source is working with BBB in an effort to eliminate the underlying cause of the pattern of complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Jason Waldron, Managing Member
Security Control Equipment & System Monitors Security Cameras Access Control Systems Security Systems Consultants Burglar Alarm Systems - Dealers, Monitoring & Service
Hours of Operation8am - 8pm
Alternate Business NamesA-State Alarms Olympic Security OS Technologies
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview