Business ProfileforPopeye's

For some reason, when we went to the Popeyes location in *********, ** on ******************************** on December 10th, 2023: we tried to order with an offer from the app but the app told us, for every offer it had, that The item is not currently available at your store. We went there to begin with for the ***** - 5 pc Signature Chicken 2 Can Dine offer but we werent even given the option to add it to the mobile order. When we brought this up with the store manager that night, *****, she told us that unfortunately there was nothing she could do if the app didnt work so we made our order anyways without getting our discount but after I got my Popeyes Spicy 8 piece for ***** we then asked for the 6 Piece Wings. Now, even on the poster outside the building you guys are advertising that there is a BOGO deal for those wings: you get 6 pieces, you can get another 6 piece wings for 1 dollar. We brought this offer up to ***** who again just said that there wasnt anything that she could do if the offer wont come up on the app, which it wouldnt. She even pulled out her phone to see which deal I was talking about and even said to me that for some reason every single store in our area read that it was Closed on the app at 7 PM even though the store was still clearly open and it wouldnt close until 11 PM. We got our 6 piece wings and she wouldnt even give us our BOGO for 1 dollar! The poster is on the building for it and she still wouldnt allow us to redeem it just because there is a problem with the app. If she would have tried to do ANYTHING for our inconvenience we would have just let it go and given her a good review for her excellent customer service but as it stands, she was just way too dismissive and uncaring about our situation for us to be okay with that. We spent $45.84 for subpar service.