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          K M Resorts Of America has 1 locations, listed below.

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            Business ProfileforK M Resorts Of America

            Resort
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/5/2005

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            K M Resorts Of America offers private RV campgrounds.

            Products & Services

            Camping ground

            Business Details

            BBB File Opened:
            3/17/1992
            Years in Business:
            28
            Business Started:
            11/9/1995
            Business Started Locally:
            11/9/1995
            Business Incorporated:
            11/9/1995
            Accredited Since:
            1/5/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • K M Resorts Of America Inc
            Business Management
            • Mr. Kevin D McLeod, VP
            • Mr. Douglas McLeod, President
            Contact Information

            Principal

            • Mr. Kevin D McLeod, VP
            • Mr. Douglas McLeod, President
            Additional Contact Information

            Fax Numbers

            • (253) 896-4680
              Primary Fax

            Phone Numbers

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/05/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We purchased membership and had not been using it as it was difficult to get into a reservation that for our time frame and everyone we booked it felt as though we would receive a campsite without full hook **** Cost of visits and annual dues we higher than expected and was costing more than camping would at other locations annually than it was with KM Resorts fees each year.We were underwhelmed and disappointed at each KM Resort location we visited. Maintenance at facilities was lacking and facilities listed did not meet expectations or were closed during visits.When asked to sell membership in January 2023 and we were told that we could not and the only way to get out of it would be to submit a letter to KM to cancel our membership and we would not have to pay dues but could not receive any refunds.When I recently wrote to KM Resorts to question this and look into seeing if we could actually sell our membership, the email response stopped.We felt as though the descriptions of each Resort were false. My children were disappointed at each resort's appearance and facility conditions. My wife reminded me that had asked during the sales pitch of selling the membership if needed when we moved out of state due to military assignment and if it would be an option, the sales person told her yes but to remember all the great benefits outside of the state of WA that the membership offered.We as a family have felt as though nothing we were told was true about the Resorts conditions and facilities offered was truthful or correctly pictured in any of the advertisements.
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ryan S

            1 star

            03/12/2023

            We called to discuss membership and were told there was a special for a $2500 membership where they waive the fee and you will just have to pay the $500 annual fees. On the phone we were told we would *********** base resort where we could camp for free and we would have access to camp in their network for $10 a night at other resorts. Once we drove 3 hours to meet with a sales rep we were told they use that as a trick to get you to come meet with him. His words! What you actually get with the membership is access to an assigned home resort (********** ****) you don't get to pick. You also have no access to any of their other WA resorts with this membership because you can't camp at any of their resorts within a 125 mile radius of your assigned home base. So with this membership you will only be able to camp at your home base resort, that they assign to you, for 7 days but then you can't come back to camp again for 30 days and you have NO access to any of their other WA resorts. If you want access you have to upgrade to the $6000 membership.

            Local BBB

            BBB Great West + Pacific

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