This Business is not BBB accredited
Phone: (888) 435-1217 View Additional Email Addresses
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This company offers an online community for Christians to meet and support each other.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Christian Prayer Center include:
- 16 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
Factors that raised the rating for Christian Prayer Center include:
- Length of time business has been operating
- Response to 16 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||16|
Additional Complaint Information
On May 21, 2013, BBB recognized a pattern of complaints from consumers regarding billing issues. Consumers allege they believed they were making a one-time donation by submitting a prayer request to the Christian Prayer Center; however, consumers later discover they are receiving monthly charges from the company.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. John Carlson, Senior Pastor Eric Johnston, Associate Pastor
Religious Organizations Online Retailer Books - New
Hours of Operation7 days a week, 24 hours a day.
Refund and Exchange PolicyIf you change your mind about your purchase before it ships, you may cancel your order for a 100% refund.
Returned items for refunds or exchanges are accepted within 30 days of purchase, as long as your product is returned in unopened, resalable condition. A 20% restocking fee applies to returned items.
Alternate Business NamesPastor John Carlson
BBB has visited the Web site for ChristianPrayerCenter.com. It has been established that the "Submit a Prayer Request" page, which requires consumers to provide sensitive information, is not secured. BBB encourages consumers to ensure they do not give out personal information on Web sites that are not secured.