BBB Business Review

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This Business is not BBB accredited

Christian Prayer Center

Phone: (888) 435-1217   View Additional Email Addresses http://www.christianprayercenter.com


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Description

This company offers an online community for Christians to meet and support each other.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Christian Prayer Center include:

  • 16 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Christian Prayer Center include:

  • Length of time business has been operating
  • Response to 16 complaint(s) filed against business


Customer Complaints Summary Read complaint details

16 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 14
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 16

Additional Complaint Information

On May 21, 2013, BBB recognized a pattern of complaints from consumers regarding billing issues. Consumers allege they believed they were making a one-time donation by submitting a prayer request to the Christian Prayer Center; however, consumers later discover they are receiving monthly charges from the company.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Christian Prayer Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 09, 2012 Business started: 04/19/2005 Business started locally: 04/19/2005 Business incorporated: 03/17/2010 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Licensing
PO Box 9020, Olympia WA 98507
http://www.dol.wa.gov
Phone Number: 800-451-7985
profquery@dol.wa.gov

Type of Entity

Corporation

Business Management
Mr. John Carlson, Senior Pastor Eric Johnston, Associate Pastor
Contact Information
Principal: Mr. John Carlson, Senior Pastor
Business Category

Religious Organizations Online Retailer Books - New

Hours of Operation
7 days a week, 24 hours a day.
Refund and Exchange Policy
If you change your mind about your purchase before it ships, you may cancel your order for a 100% refund.

Returned items for refunds or exchanges are accepted within 30 days of purchase, as long as your product is returned in unopened, resalable condition. A 20% restocking fee applies to returned items.
Service Area
International.
Alternate Business Names
Pastor John Carlson
Additional Information

BBB has visited the Web site for ChristianPrayerCenter.com. It has been established that the "Submit a Prayer Request" page, which requires consumers to provide sensitive information, is not secured. BBB encourages consumers to ensure they do not give out personal information on Web sites that are not secured.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.