BBB Accredited Business since
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This company offers RV sales, parts and service.
A BBB Accredited Business since
BBB has determined that Baydo's RV Centers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Baydo's RV Centers include:
- Length of time business has been operating
- Response to 7 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Business ManagementMr. Tim Baydo, President
Recreational Vehicles - Dealers Recreational Vehicles - Equipment, Parts, Supplies Recreational Vehicles - Repair & Service Trailers - Rent & Lease
4819 20th St E
Fife, WA 98424 (253) 896-4500 (253) 475-1411 Directions
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Additional Phone Numbers
- (253) 475-1411(Phone)
- (253) 896-4500(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: On Sept 22, 2013, We went in to the dealership to cancel our************** since we had bought a different trailer. Person there said to get a hold of *** ***** on Monday since do one in finance in on the weekend but wouldn't need to come in and sign anything to get this handled. Talked to *** on Monday and mailed out all the info he requested that day and was told it could take up to 8 weeks to get our money back. We have called numerous times to find out the hold up. I finally called the *** ********* people on Dec 5 and was told that the policy was still in effective and had not been cancelled at that time. I once again talked to the same gal on Monday the 9th and was told that the policy had now been cancelled and was told that money would be mailed out about the 15th of Dec. We are almost to month 4 and still can't seem to get this resolved. We have already received money back after only 4 weeks when we refinanced the new trailer with our new pickup. It would be nice if we could get the same service from Baydos that we received from the other dealership.
Desired Settlement: We just would like our money back and maybe an apology the the length of time tht this has taken.
Business Response: Initial Business Response /* (1000, 13, 2014/02/12) */ I'm sorry the *****'s had a difficult time with the refund of the *** policy. I can assure you that it is not our intention to make this process difficult. When the *****'s called regarding the refund of the service contract it was handled in a timely manner. When they called regarding the *** issue I turned it over to the our office clerk as part of our process. If there are any problems she normally calls. In retrospect, I should have called myself, for that I.m sorry. The office clerk has lost her job and this complaint will no doubt lead to a change in our policy. Again, my apology to the *****'s. - *** ***** Finance Manager Baydo's RV Center.
|8/7/2013||Problems with Product/Service|
|4/5/2013||Problems with Product/Service|
|6/11/2012||Problems with Product/Service|
|5/25/2012||Problems with Product/Service|