BBB Accredited Business since
Phone: (503) 345-9399 Fax: (503) 897-7036 View Additional Phone Numbers 3934 NE Martin Luther King Jr Blvd STE 204, Portland, OR 97212 View Additional Email Addresses
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This company offers full vacation rental management for property owners and an easy way for guests to book a home online or with a reservation agent over the phone.
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A BBB Accredited Business since
BBB has determined that Vacasa meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Vacasa include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 117 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||91|
|Total Closed Complaints||117|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||30|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Eric Breon, Member Mr. Cliff Johnson, Member Ms. Tessa Endencia , Senior Finance Coordinator Mr. Ridwan Islam, Guest Services Manager Ms. Emily Price, Director of Customer Experience
Property Management Vacation Rentals Residential Property Managers (NAICS: 531311)
Alternate Business NamesVacasa LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview