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Business ProfileforSullivan Plumbing Inc
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Sullivan Plumbing Inc is a plumbing contractor that offers residential and commercial plumbing services.
Products & Services
Business Details
- Location of This Business
- 4041 Bakerview Spur Ste 3 Bellingham, Bellingham, WA 98226-8281
- BBB File Opened:
- 4/12/1995
- Years in Business:
- 58
- Business Started:
- 1/1/1966
- Business Started Locally:
- 8/2/1979
- Business Incorporated:
- 1/1/1967
- Accredited Since:
- 11/22/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Sullivan Services Inc
- Business Management
- Mr. Donald D Dawson, Owner
- Ms. Tracy Dawson, Principal Officer
- Contact Information
Principal
- Mr. Donald D Dawson, Owner
- Ms. Tracy Dawson, Principal Officer
Customer Contact
- Ms. Tracy Dawson, Principal Officer
- Additional Contact Information
Fax Numbers
- (360) 384-3822Primary Fax
Phone Numbers
- (360) 384-4022Other Phone
- (360) 384-3822
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/09/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On June 21 & 22, 2021, we contacted Sullivan Plumbing to come out and look at the septic pump they installed in early 2021 as it was suddenly not working. We were told by Amy that there was nobody available to assist us and they had no agent who could assist us either. We were told that there would be no assistance until the following Thursday, if then. It appeared they did not want to assist us at all. We were told that the owner, Don, would be back on Thursday, and he would contact us then. We are still waiting to hear from someone at Sullivan Plumbing! We contacted another company to assist us and they were amazing. Such a contrast to Sullivan Plumbing, who offered us NO assistance for the pump they installed . They took our money and don't stand behind their product or their service. Customer Service appears to be very low priority to Sullivan Plumbing and I would like an explanation from them on this matter. Thank you.
** attachment redacted by BB staff **
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Bill W
07/10/2023
Sullivan Plumbing Inc Response
07/14/2023
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