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Find a Location

Deschutes Plumbing Company, LLC has 1 locations, listed below.

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    Business ProfileforDeschutes Plumbing Company, LLC

    Plumber

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Deschutes Plumbing Company offers plumbing services.

    Business Details

    Location of This Business
    1080 SE Centennial St Ste 5, Bend, OR 97702
    BBB File Opened:
    2/1/2006
    Years in Business:
    28
    Business Started:
    1/1/1996
    Date of New Ownership:
    12/10/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Casey Krahenbuhl, Member
    Contact Information

    Principal

    • Mr. Casey Krahenbuhl, Member

    Customer Contact

    • Mr. Casey Krahenbuhl, Member

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/13/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On June 30 our next door neighbor hired Deschutes Plumbing to come to her house and clean out her clogged sewer lateral. When the Deschutes Plumbing employee opened the cleanout for our neighbor's lateral, raw sewage escaped and flowed across our neighbor's lot and onto our property, where it pooled ** in our side yard. I estimate the amount of raw sewage on our property at ***** gallons (photos available).I happened to discover the spill while walking from my backyard to the side yard. I asked the employee on-site what he would be doing to clean up the mess. He said Deschutes Plumbing was not responsible and would do nothing. I followed up with 2 phone calls to Deschutes Plumbing and got the same response. The person I spoke with suggested that our neighbor was responsible, and I should negotiate with her. This was obviously not her fault. She simply sought help from Deschutes Plumbing.Deschutes Plumbing is clearly responsible and negligent.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    DD C

    1 star

    09/07/2023

    *** was very rude, and unprofessional. Decided to not do services with them. His name is ***** who I encountered.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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