This business is not BBB accredited.Additional Locations
Phone: (503) 905-5200 View Additional Phone Numbers 10526 SE Washington St Ste A-103, Portland, OR 97216
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Hannah the Pet Society include:
- 37 complaint(s) filed against business
Factors that raised the rating for Hannah the Pet Society include:
- Length of time business has been operating
- Response to 37 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18|
|Total Closed Complaints||37|
Additional Complaint Information
BBB files indicate that this business has received complaints concerning sales practice issues. Consumers allege Hannah the Pet Society misrepresents the quality of its adoptable animals. Consumers also allege the company misrepresents its policies before consumers sign a contract with them. Consumers claim they are told the animals can be returned to Hannah the pet Society if they are not a good fit for the family, but the company does not adhere to this promise.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||8|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Lori Davis, Director Dr. Scott Campbell, Member Dr. Will Novak, CEO
Pet Shops Pet Grooming Pet Training Veterinary Emergency Veterinary Internal Medicine Veterinary Surgery
Alternate Business NamesHannah's Home Hannah's LLC Hannah's Place The Hannah Society
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview