This business is not BBB accredited.Additional Locations
Phone: (877) 835-5617 Fax: (503) 345-9604 10230 SW Hall Blvd STE 100, Tigard, OR 97223 View Additional Email Addresses
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This business provides table linens, chair covers and other related accessories to the public.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for LinenTablecloth.com include:
- 39 complaint(s) filed against business
- Failure to respond to 16 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for LinenTablecloth.com include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||23|
|Total Closed Complaints||39|
Additional Complaint Information
On October 1, 2013, BBB recognized a pattern of complaints regarding product, customer service and delivery issues. Consumers allege the products they receive from LinenTablecloth.com are of poor quality and fall apart after being laundered. Consumers further allege when they return the products to the company, they experience poor customer service and are charged a restocking fee. Consumers also allege when the company delivers the incorrect product, they return it and are charged a restocking fee.
On January 20, 2015, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||8|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Ron Berrett, President Ms. Jamie Burdett, Customer Service Manager Mr. David Nunez, VP of Operations
Party Supplies Ribbons Wedding Supplies & Services Online Retailer Artificial Flowers, Plants & Trees Fabric Shops Home Decor, Accessories & Gifts - Online Retailer Linens - Retail
Alternate Business NamesLinen Tablecloth LinenTablecloth
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview