BBB Accredited Business since

Paint The Town LLC

Phone: (360) 441-9933 336 36th St Ste 208, Bellingham, WA 98225 View Additional Email Addresses http://www.wepaintthetown.com


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Description

This company offers interior and exterior painting services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Paint The Town LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Paint The Town LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Paint The Town LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 30, 2009 Business started: 01/01/2009 Business started locally: 01/01/2009 Business incorporated 12/17/2008 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
http://www.lni.wa.gov
Phone Number: (800) 647-0982

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Troy Patrick, Member Mrs. Ingrid Patrick, Office Manager
Contact Information
Customer Contact: Mrs. Ingrid Patrick, Office Manager
Principal: Mr. Troy Patrick, Member
Business Category

Painting Contractors

Hours of Operation
7:00am - 7:00pm
Refund and Exchange Policy
2 year warranty on work

Additional Locations

  • 336 36th St Ste 208

    Bellingham, WA 98225 (360) 441-9933

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/23/2015 Problems with Product/Service
5/20/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Paint by Numbers did not complete the work stated in the contract. Paint by numbers left a mess and did not clean up as indicated. I ended up cleaning up their mess at my house and I have hired another painting company to complete the job. Paint by number did damage to my porch by not protecting it.

Desired Settlement: I have asked for a partial refund and ***** ***** indicated in an email to me on March 8 that I would be recieving a partial refund.

Business Response: Consumer's Final Response /* (2000, 7, 2013/05/20) */ Case has been resolved. Thank you all for your assitance.