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Find a Location

America's Best Car Care Plan Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmerica's Best Car Care Plan Inc

    Marketing Programs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    America's Best Car Care Plan offers marketing programs and services.

    Business Details

    Location of This Business
    1497 Old Military Rd SE, Tenino, WA 98589-9290
    BBB File Opened:
    4/21/2009
    Years in Business:
    26
    Business Started:
    4/1/1998
    Business Started Locally:
    4/1/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Americas Best Family Portrait Plan
    • American Family Portrait Studio
    Business Management
    • Mr. Lewis Thayer, President
    • Ms. Rebecca Cone, Customer Service Manager
    Contact Information

    Principal

    • Mr. Lewis Thayer, President

    Customer Contact

    • Mr. Lewis Thayer, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought this voucher for **************************** a year and a half ago. The shop it was for, J&J Auto, has serviced me once in that time. I know there is an expiration on the plan and have been trying to get someone to help me service my car but no one responds to emails and phone calls. Now it seems my voucher has been destroyed by my cat, and having used 1 of the 30 offered services I was hoping customer service from ***** could help me figure this out before the expiration date comes and I can no longer use these. But the only number offered says it is not in service! My car is my lively-hood and now with no income from an unknown emissions problem, I'm left penniless to get the funds to fix it. So much for a *************.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Myrtle T

    1 star

    10/14/2022

    I decided I had changed my mind about the purchase and sought a refund the next day. Two weeks after my refund request I called and was told the post office was slow but my request for refund would be acted on when received. I received a check to refund my payment even though my payment was made electronically. The check bounced and I incurred a total of $56 in overdraft fees as a result. I finally had to download a cash app to have my refund sent to me which could have been done instead of sending me a bad check. I dont think its a scam but poorly run business cost me a $56 dollar ******* I didnt bother asking for it because hed already told me he had moved just enough money into the account to cover the check. I dont think its a scam but a poorly managed business can be just as bad.

    America's Best Car Care Plan Inc Response

    10/14/2022

    Myrtle,My pneumonia caused me to not be able to work and as a result put my business and my family into a cash flow crisis. Even though that happened I moved heaven and Earth and used my last bit of money to get you your refund. We were in good faith the entire time and did the right thing. Things don't always go as we would have them however it is important that even during tough times even when things don't go correctly that we treat other people as we would like to be treated.That's what I did in your situation.I encourage you to look for the good in others in the future. A rich and rewarding life awaits all of us if we are good finders. You are right that our business should have financial resources to be able to withstand a delay of income caused by illness. However 2 years of COVID did decimate our sales force and brought our business to it's knees we hope to rebuild into a stronger healthier business that can withstand unexpected trials with ease. May the blessings of almighty God be upon you in your travels????

    America's Best Car Care Plan Inc Response

    10/14/2022

    Myrtle,My pneumonia caused me to not be able to work and as a result put my business and my family into a cash flow crisis. Even though that happened I moved heaven and Earth and used my last bit of money to get you your refund. We were in good faith the entire time and did the right thing. Things don't always go as we would have them however it is important that even during tough times even when things don't go correctly that we treat other people as we would like to be treated.That's what I did in your situation.I encourage you to look for the good in others in the future. A rich and rewarding life awaits all of us if we are good finders. You are right that our business should have financial resources to be able to withstand a delay of income caused by illness. However 2 years of COVID did decimate our sales force and brought our business to it's knees we hope to rebuild into a stronger healthier business that can withstand unexpected trials with ease. May the blessings of almighty God be upon you in your travels????

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