BBB Business Review
This Business is not BBB accredited
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This company offers medical spa services, laser and cellulite treatments and cosmetic enhancement treatments.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||173|
|Total Closed Complaints||204|
Additional Complaint Information
On June 28, 2013, BBB recognized a pattern of complaints from consumers regarding service, customer service, refund and sales practice issues. Consumers allege their appointments with Forever Young Oregon LLC are often changed or rescheduled without their knowledge. Consumers claim staff members appear to not be knowledgeable about the equipment they are using, and they provide poor customer service. Consumers further allege after following the company's cancellation policy, refunds are delayed or are not received within the timeframe indicated in the contract. Consumers also claim the terms and conditions of the contract and the services offered are misrepresented in the company's sales presentations.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Jennifer Zemp, Director of Operations Ms. Julie Brackberbury, Manager, Beaverton Ms. Latisha Caesar, Customer Service Supervisor Ms. Alia Zgoul, Manager, Tanasbourne
Laser Cosmetic Services
According to information provided to BBB, Forever Young Oregon is a limited liability company owned and operated by Atlas Holdings LLC.