BBB Business Review

This Business is not BBB accredited

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Description

This company offers medical spa services, laser and cellulite treatments and cosmetic enhancement treatments.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

204 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 21
Delivery Issues 6
Guarantee/Warranty Issues 0
Problems with Product/Service 173
Total Closed Complaints 204

Additional Complaint Information

On June 28, 2013, BBB recognized a pattern of complaints from consumers regarding service, customer service, refund and sales practice issues. Consumers allege their appointments with Forever Young Oregon LLC are often changed or rescheduled without their knowledge. Consumers claim staff members appear to not be knowledgeable about the equipment they are using, and they provide poor customer service. Consumers further allege after following the company's cancellation policy, refunds are delayed or are not received within the timeframe indicated in the contract. Consumers also claim the terms and conditions of the contract and the services offered are misrepresented in the company's sales presentations.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Forever Young Oregon LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: July 29, 2010 Business started: 04/01/2010 Business started locally: 04/01/2010 Business incorporated: 04/01/2010 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Jennifer Zemp, Director of Operations Ms. Julie Brackberbury, Manager, Beaverton Ms. Latisha Caesar, Customer Service Supervisor Ms. Alia Zgoul, Manager, Tanasbourne
Contact Information
Customer Contact: Ms. Latisha Caesar, Customer Service Supervisor
Principal: Ms. Jennifer Zemp, Director of Operations
Business Category

Laser Cosmetic Services

Business Management

According to information provided to BBB, Forever Young Oregon is a limited liability company owned and operated by Atlas Holdings LLC.

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Types of Complaints Handled by BBB

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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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According to information in BBB files, this business is no longer in business.