BBB Business Review

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This business is not BBB accredited.

Forever Young Oregon LLC

Additional Locations

Phone: (541) 447-4545 Fax: (541) 447-6212 445 NW 3rd St, Prineville, OR 97754 View Additional Email Addresses ! There is an alert on Forever Young Oregon LLC !

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This company offers medical spa services, laser and cellulite treatments and cosmetic enhancement treatments.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

186 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 16
Delivery Issues 6
Guarantee/Warranty Issues 0
Problems with Product/Service 161
Total Closed Complaints 186

Additional Complaint Information

On February 17, 2012, BBB recognized a pattern of complaints from consumers regarding service, customer service, refund and sales practice issues. Consumers allege their appointments with Forever Young Oregon LLC are often changed or rescheduled without their knowledge. Consumers claim staff members appear to not be knowledgeable about the equipment they are using, and they provide poor customer service. Consumers further allege after following the company's cancellation policy, refunds are delayed or are not received within the timeframe indicated in the contract. Consumers also claim the terms and conditions of the contract and the services offered are misrepresented in the company's sales presentations.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Forever Young Oregon LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 29, 2010 Business started: 04/01/2010 Business started locally: 04/01/2010 Business incorporated 04/01/2010 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Jennifer Zemp, Director of Operations Ms. Julie Brackberbury, Manager, Beaverton Ms. Latisha Caesar, Customer Service Supervisor Ms. Alia Zgoul, Manager, Tanasbourne
Contact Information
Customer Contact: Ms. Latisha Caesar, Customer Service Supervisor
Principal: Ms. Jennifer Zemp, Director of Operations
Business Category

Laser Cosmetic Services

Business Management

According to information provided to BBB, Forever Young Oregon is a limited liability company owned and operated by Atlas Holdings LLC.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.