Business ProfileforMyBinding.com

Re: Order #********** On or about July 15, 2022 I ordered on line Fellows 3/4" Black linen Thermal Binding Covers 10pk for $***** plus $**** for shipping and 2" Black Clear Linen thermal Covers 20pk for 21.99.plus 10.83 for shipping. for the Fellow 3/4" Blk Linen Thermal Covers. I am charged seperate for each items to be shipped. Why don;t they charge on shipping if they are ordered on the same transaction? On or about July 22, 2022 I received, it was left on my door the 2" Black Clear Linene Thermal Covers. It arrived at a good time because my books were ready. However, I did not receive the 3/4" Black Linene Thermal Binding Covers 10pk of which they charged my bank account ***** plus ****. This Company fails to send tracking number and email (notice) letting me know the status of the failed shipping of the product. I thought it would arrive soon.On or about October 24, 2022. I receive an email from ******************* that the package for 3/4" Black Linen Thermal Cover was returned to them. I asked to get a refund since they delivered almost four months later and it is no longer needed. I was told they charge a 25% restocking fee. I thought it was outragious, buit I had to also deal with *** who failed other deliveries in the past. After reaching out to ***** I emailed the Company letting them know how *** has failed delivering and they also failed in jsending me a tracking number. I need the tracking number ot report to *** the package they failed to deliver. On or about November 29, 2022 I requested a full refund due to all the months passed and their silence on teh matter. I received a reply that it will be about two weeks and it is not passed two weeks and they remain silent. See attachments of email communication and receipts. I want the shipping charge returned also. due to their negligence of not providing a tracking number.