BBB Accredited Business since
Phone: (206) 336-6700 Fax: (206) 336-6880 View Additional Phone Numbers
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers fine jewelry sales.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that Blue Nile Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Blue Nile Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 28 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||16|
|Total Closed Complaints||28|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMs. Debra Dolphin, Director of Customer Service Ms. Lauren Neiswender, General Counsel
Jewelers - Retail Gold, Silver & Platinum Dealers
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview