BBB Business Review

This Business is not BBB accredited

Global Media Advertising

Phone: (800) 340-0199 Fax: (503) 716-4571 6107 SW Murray Blvd Pmb 523, Beaverton, OR 97008 http://www.gmediaadvertising.com

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Description

This company offers online marketing services by means of website design and search engine placement.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Global Media Advertising include:

  • 49 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Factors that raised the rating for Global Media Advertising include:

  • Length of time business has been operating
  • Response to 49 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

49 complaints closed with BBB in last 3 years | 30 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 16
Billing/Collection Issues 12
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 20
Total Closed Complaints 49

Additional Complaint Information

On March 12, 2014, BBB recognized a pattern of complaints from consumers regarding service and customer service issues. Consumers allege Global Media Advertising solicits them over the phone for online advertising services. Consumers claim the company offers a 30-day trial for a non-refundable set-up fee, and if they cancel within that 30 days, they will not continue to be billed a monthly $89 fee. Consumers allege they do not receive the services they were promised. Consumers further allege when attempting to cancel, they experience long hold times, or Global Media Advertising uses high-pressure tactics to keep them from cancelling.

On March 20, 2014, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Global Media Advertising
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

top
BBB file opened: April 30, 2012 Business started: 04/01/2011 Business started locally: 04/01/2011 Business incorporated: 04/01/2011 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Corporation

Business Management
Customer Service Ms. Valerie Haley
Contact Information
Customer Contact: Ms. Valerie Haley
Principal: Customer Service
Business Category

Internet Marketing Services Advertising - Internet

Alternate Business Names
G M A Global Media Group LinkTech Worldwide Inc
Additional Information

According to information provided to BBB, Global Media Advertising of Beaverton, OR, is not affiliated with Global Media of Portland, OR.


Customer Review Rating plus BBB Rating Summary

Global Media Advertising has received 2.7 out of 5 stars based on 2 Customer Reviews and a BBB Rating of C+.

BBB Customer Review Rating plus BBB Rating Overview
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Types of Complaints Handled by BBB

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BBB Complaint Process

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