This business is not BBB accredited.

Pino Insurance Agency LLC

Phone: (360) 566-6995 View Additional Phone Numbers 11714 NE Crestwood Dr, Vancouver, WA 98684

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This company offers insurance brokerage services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Pino Insurance Agency LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pino Insurance Agency LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 13, 2012 Business started: 01/01/1991 Business started locally: 01/01/1991 Business incorporated 12/20/2002 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington State Office of the Insurance Commissioner
5000 Capitol Blvd SE, Tumwater WA 98501
Phone Number: (800) 562-6900

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Oregon Insurance Division
350 Winter St NE Rm 440, Salem OR 97301
Phone Number: (503) 947-7980

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. James Pino, Member Mr. Keith Christensen, General Manager
Contact Information
Customer Contact: Mr. Keith Christensen, General Manager
Principal: Mr. James Pino, Member
Business Category

Insurance Companies Insurance Agents Insurance - Accident & Health Insurance - Auto Insurance - Fire & Flood Specialists Insurance - Bonding Insurance - Funeral Insurance - Health Insurance - Medicare Services Insurance - Homeowners Insurance - Life Insurance - Long Term Care Insurance - Marine Insurance - Senior Products Insurance - Dental Insurance - Rental Insurance - Disability Insurance - Medical Liability Insurance - Property Insurance - Workers Compensation Insurance Claim Processing Services Insurance Consultants Insurance Services Insurance - Employee Benefits

Hours of Operation
Monday - Friday 9am - 5pm
24 hours a day, 7 days a week by appointment
Alternate Business Names
Pino Insurance

Additional Locations


    11714 NE Crestwood Dr

    Vancouver, WA 98684 (360) 921-6520 (888) 889-0203 (360) 566-6995


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.