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BBB Accredited Business since

Inkfarm.com Inc

Phone: (800) 465-3276 1931 2nd Ave Ste 218A, Seattle, WA 98101 View Additional Email Addresses http://www.inkfarm.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers online sales of ink products.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Inkfarm.com Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company was previously accredited with BBB of Northern Nevada from February 2005 through June 2008.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Inkfarm.com Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 14 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Inkfarm.com Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 22, 2006 Business started: 12/01/1999 Business started locally: 12/01/1999 Business incorporated: 03/16/2006 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Revenue
6500 Linderson Way SW Fl 1, Tumwater WA 98501
http://www.dor.wa.gov
Phone Number: (800) 451-7985
bls@dor.wa.gov

Type of Entity

Corporation

Business Management
Mr. Michael Herder, President
Contact Information
Principal: Mr. Michael Herder, President
Customer Contact: Mr. Noah Nientimp, Customer Service Manager
Business Category

Ink Cartridge - Refill & Sales Internet Shopping Inks - Manufacturers Materials Inks - Print & Lithograph

Refund and Exchange Policy
All of our after market ink and toner cartridges are covered by a 2 year guarantee. For assistance with any product issues, please call 1-800-465-3276 between 9 and 5 PST 7 days a week.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.