BBB Accredited Business since

Quality Business Systems Inc

Additional Locations

Phone: (800) 885-5858 Fax: (509) 735-7111 View Additional Phone Numbers 14432 SE Eastgate Way STE 300, Bellevue, WA 98007 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers office technology including hardware and software solutions. This company offers printers, copiers and office equipment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Quality Business Systems Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Quality Business Systems Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Quality Business Systems Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 22, 2002 Business started: 02/01/1986 Business started locally: 02/01/1986 Business incorporated 02/27/1986 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Type of Entity


Business Management
Mr. Kelly Stackpole, President Ms. Kristen Beatty, Marketing Director Mr. Dan Brady, President Ms. Ashley Slomanson, Branch Manager Ms. Marcy Wood, Director of HR
Contact Information
Principal: Mr. Kelly Stackpole, President
Customer Contact: Ms. Marcy Wood, Director of HR
Business Category

Information Technology Services Printers Printing Supplies Copiers & Copier Supplies Office Furniture & Equipment - Rental & Leasing

Alternate Business Names
QBSI, A Xerox Company
Products & Services

We offer solutions from industry leading partners in hardware and software including solutions in office equipment, mobile solutions, document and fax management an so much more.

Additional Locations

  • 14432 SE Eastgate Way STE 300

    Bellevue, WA 98007 (509) 735-6317 (800) 885-5858

  • 2711 W Valley Hwy N

    Auburn, WA 98001


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.