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Find a Location

V I P Janitorial Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforV I P Janitorial Services

    House Cleaning

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    PO Box 9173, Tacoma, WA 98490-0173
    BBB File Opened:
    4/5/2004
    Years in Business:
    30
    Business Started:
    10/1/1993
    Business Started Locally:
    10/1/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Jackie's Cleaning Service
    • V I P Cleaning
    • Vip Janitorial Service
    Business Management
    • Ms. Jackie Rimmer, CEO
    Contact Information

    Principal

    • Ms. Jackie Rimmer, CEO

    Customer Contact

    • Ms. Jackie Rimmer, CEO

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In March of 2021, we contacted this service after seeing an ad in the local newspaper. We wanted to have a new lawn put in the front of the house and some shrubs trimmed. They came out and quoted $1,600.00 and filled out a contract. They were repeatedly late or just didnt show up at all on days they said they would be here. They then charged us an additional $200.00 which they insisted we pay in cash so they would use the rototiller again. They allegedly spread seeds and instructed us to water daily. After two months, nothing but a few small patches of grass and an enormous amount of weeds grew. They also covered up dividers between the yard and lava rocks in the front, leaving a mess. On June 1, 2021 we called to complain to which we were assured they would be out to rack up the weeds and seed. They never arrived. We want our money refunded.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    wendy j

    5 stars

    04/08/2023

    VIP janitorial service came out and cleaned our house and did a wonderful job on the windows. So professional and got the job done in a timely manner. Thank you so much

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