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Find a Location

Super 8 has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Super 8

      2943 Northview Cir Shelton, WA 98584-2949

    Business ProfileforSuper 8

    Hotels

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2943 Northview Cir, Shelton, WA 98584-2949
    BBB File Opened:
    11/3/2008
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Started Locally:
    1/1/1996
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mrs. Maria Kim, Member
    Contact Information

    Principal

    • Mrs. Maria Kim, Member

    Customer Contact

    • Mrs. Maria Kim, Member
    Additional Contact Information

    Fax Numbers

    • (360) 426-1847
      Primary Fax

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/26/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On the day in question I rented a room for $92 some odd dollars. I got there early but ******* said she was going to let it slide and unbeknownst to me charged me $55 for an early check in. The criminal behavior started there. I spent an uneventful night sleeping by myself and left the room with no interaction with anyone. I had issues with getting the bank app running on my new phone. This is when I became aware of the three fraudulent charges to my card. First the $55 fee that I would have never agreed to and then the $387 plus two other charges of $4 and $11 and they are not disclosing what these charges are for. In fact management is refusing to speak to me about the matter and instead stone ******* me at every step to make sense of this outrageous event. When you are charged $500 for one night at the Super 8 Hotel there needs to be a good reason found in a civil action later. I have many issues with manner in which I have been treated and the blatant disrespect for me as a person. To intentionally lie to me from the beginning about an early check in fee of $55 demonstrates the importance of meeting in a professional manner. I am being cheated out of a huge sum of money for absolutely no justifiable reason except that they are in the business of overcharging clients and fabricating a violation to a rule that's very nature is illegal.Under the glass at the counter the manager posted that for smoking and doing drugs in the room there would be a fine of $250. This is not unheard of in smoke free establishments however they charged me $452.28 for alleged cleaning fees referencing a sheet with a minor stain on it. Obviously they had no problem with using on the bed before I got there and where in the world are you charged for staining a sheet with a drink? No needles, drugs and or alcohol. She is Type 2 and had left them in my satchel. These are the pictures they used to justify the charges. Please advocate for me in this horrible situation
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    Customer Reviews

    0 Customer Reviews

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