BBB Accredited Business since
Phone: (206) 542-6300 Fax: (206) 546-8517 19527 Aurora Ave N, Shoreline, WA 98133
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This company offers a hotel.
A BBB Accredited Business since
BBB has determined that Days Inn meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Days Inn include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Dave Singh, President
Alternate Business NamesJaqdev & Ranbir Corporation
19527 Aurora Ave N
Shoreline, WA 98133 (206) 542-6300 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: Great hotel and staff were most helpful, although it was a major thing to check in, since I did not want to use my bank card, due to what **** follow. Their website ( not the corporate one)said nothing about a $100 cash deposit, nor did the person when I first called. I did not want to pay a deposit so large, so I paid one to two days a time on the same debit card. I checked and saw that funds were taken out, so I assumed it was OK. At checkout, I asked the clerk, (you can verify this) if all charges were taken out. he said yes. I was shocked when asked to sign another receipt, an official looking one. He said it was only a formality and that "no more funds would be taken out" This happened at another hotel recently, so I was very concerned. I stayed a total of 6 days. To my great surprise, a few days later, they charged my card ANOTHER $354, which my bank paid. I have done much research on hotels, and found that this is common, a method (Or it may be unintentional) of placing charges , and juggling everything, even a way to juggle around charges on a person's bank statements. I politely called the owner who said they did not take out extra money, and my calls to their customer service in North Dakota resulted in a return call to me to handle it with the owner, which they very well knew I already had. I **** be filing against the corporate also. I do not mean to be anything but polite, but my responsibilities are over. This sent my card below zero and they canceled my card, so now the only way to refund is by check.
Desired Settlement: Immediate refund of the $354 by cash or check. I think they should appreciate me not asking for more, although they caused great stress.
Business Response: Business' Initial Response /* (1000, 6, 2013/05/13) */ customer call us to we told him we didnot charge to his card second charge we made a charge only to related to his stay that was a one time charge we provide him a copy of his charge we dont have a any other charge to his stay only one time charge thanks Consumer's Final Response /* (-5, 17, 2013/06/17) */ They still have not been honest and my back closed my checking account. Business' Final Response /* (4000, 10, 2013/05/23) */ Dear Contact, I would be happy to assist you in revieweing your concern with this property. Please provide the following information to help me expedite the process: Credit card statement showing the charges. If you are sending a copy of a credit card statement, please black out your address, credit card number and any personal information. All I need to see is your name on and the relevant charges to this case. If you have access to a fax machine, please fax the information to our office at X-XXX-XXX-XXXX. Please note your case number of XXXXXXX on the document. Once I have received this information, I **** be in a position to evaluate your concern and determine what to do next. Thank you for your patience in this matter. ************** Customer Care