BBB Accredited Business since
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This company offers sales and installation of furnaces, heat pumps and air conditioning units, gas fireplaces, windows, doors, siding, gutters, plumbing and water heaters. They also offer repair and maintenance services.
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A BBB Accredited Business since
BBB has determined that Washington Energy Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Washington Energy Services include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 12 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||17|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982
Type of Entity
Business ManagementMr. Craig V Olson, Vice President Ms. Tamara Davis, Internal Operations Manager
Heating Contractors Plumbers Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Siding Contractors Windows - Installation & Service Heating & Air Conditioning Doors Fireplaces Water Heaters - Dealers Windows Energy Audits Duct Cleaning Heating Equipment Sewer Pipe Furnace Sales & Service Furnace Cleaning Air Conditioning Contractors & Systems
Products & Services
Washington Energy Services sells the following brand(s): Andersen Windows, Archguard, Bryant, Burnham, Cardinal Glass, Codel Doors, Daikin, Fujitsu, Generac, Honeywell, HTP, Intellihot, James Hardie, Market Square Vinyl Siding, Monessen, Navien, Prestige Solo, Rheem, Rinnai, VPI Windows
Washington Energy Services offers the following product(s): air conditioners, boilers, doors, ductless splits, fibrex windows , furnaces, gutters, heat pump water heaters, heat pumps, home energy audits, maintenance services, plumbing, repiping, siding, solar attic fans, tank water heaters, tankless water heaters, vinyl windows, wood windows
Method(s) of PaymentCash, Visa, Mastercard, Discover, American Express. We offer financing. We also offer a senior and military discount.
Refund and Exchange Policy1 Year, 100% satisfaction guarantee on installed products, some restrictions apply.
On February 18, 2015, Washington Energy Services Company notified BBB that a business called Pacific Home Services or GFA Heating is contacting consumers and claiming to be a subcontractor of the company. The business allegedly contacts consumers to create new appointments for furnace maintenance or air duct cleaning. Washington Energy Services Company states it has no affiliation with this business and it does not subcontract services or sell data.
Consumers who have received contact from Pacific Home Services or GFA Heating are encouraged to report it to Washington Energy Services Company at (800) 398-4663.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview