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Find a Location

Taylor Heating & A/C Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Taylor Heating & A/C Inc

      5518 163rd St E Ste A Puyallup, WA 98375-9039

      BBB Accredited Business
    • Taylor Heating & A/C Inc

      1701 18th Street Pl SE Edgewood, WA 98372-7103

      BBB Accredited Business

    Business ProfileforTaylor Heating & A/C Inc

    Heating Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/12/2012

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Taylor Heating & A/C Inc offers heating and air conditioning services, including installation, service and repair.

    Products & Services

    Heating and Air Conditioning Contractor

    Business Details

    This is a multi-location business.

    Find a Location

    Taylor Heating & A/C Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Taylor Heating & A/C Inc

        5518 163rd St E Ste A Puyallup, WA 98375-9039

        BBB Accredited Business
      • Taylor Heating & A/C Inc

        1701 18th Street Pl SE Edgewood, WA 98372-7103

        BBB Accredited Business
      Location of This Business
      5518 163rd St E Ste A, Puyallup, WA 98375-9039
      BBB File Opened:
      3/20/2006
      Years in Business:
      12
      Business Started:
      6/20/2011
      Business Incorporated:
      1/1/2014
      Accredited Since:
      12/12/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Taylor Heating and Air Conditioning Inc
      • Taylor Electric
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Alex Tuggle, Complaint Handler
      • Mr. Jordan Bister, Director of Customer Care
      • Mr. Nick Stephens, General Manager
      • Ms. Sarah Eckenrode, Marketing Coordinator
      • Mr. Lane Wood, Member
      Contact Information

      Principal

      • Mr. Alex Tuggle, Complaint Handler
      • Mr. Jordan Bister, Director of Customer Care
      • Mr. Lane Wood, Member

      Customer Contact

      • Mr. Nick Stephens, General Manager

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/05/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Furnace/airconditioner stopped working. Called the company and a tech. came out and rewired it so we could at least have heat . He had to order parts (control board and wiring harness). He said it would take about 2 weeks. He called back after about a week and a half saying the parts are in and scheduled a date and time to do the repair. It would cost about $800. ON the day he was to come out I received a call from another person in the company saying the received the wrong part on the day of the repair??????? I found the part on Amazon for $192!!!! To replace the whole unit (because it is 16 yesrs old) it would cos between $8000 and $16000. Searching on ********** they have listed some units ranging between $2500 snf $5000. I think they are anunscrupulous company.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rachel C

      5 stars

      01/05/2024

      Quick and efficient. They installed a new system in my house. American standard product. The best offer was the financing options. The quote can right in the middle but the service, experience, quality and overall care for the job was pleasant.

      Local BBB

      BBB Great West + Pacific

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