BBB Accredited Business since

SoundScape

Phone: (541) 414-8488 Fax: (971) 925-4120 229 N. Bartlett Street,  Suite 205, Medford, OR 97501 http://www.soundscapehearing.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers complete hearing evaluations for the purpose of selling, fitting and reprogramming hearing aids, as well as sales of a full range of hearing aid accessories, tinnitus management, custom hearing protection and in-ear monitors for sports and music.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that SoundScape meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for SoundScape include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on SoundScape
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 09, 2013 Business started: 08/01/2011 Business started locally: 08/01/2011
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Oregon Health Licensing Agency
700 Summer St NE Ste 320, Salem OR 97301
http://www.oregon.gov/OHLA
Phone Number: (503) 378-8667
ohla.info@state.or.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Nathan Willard, Member
Contact Information
Principal: Mr. Nathan Willard, Member
Business Category

Hearing Aids & Assistive Devices Hearing Aids Parts & Repairing Audiologists Services - General

Hours of Operation
Monday through Friday
9:00am - 5:00pm
Refund and Exchange Policy
This company offers a 60 day trial period on all hearing aid sales when possible - occasionally trial periods are limited by the manufacturers to less than 60 days. In these rare cases a 30 day trial period is given. At the time of delivery the trial period is explained and the last day to return is given. In the event of a return a full refund is given.
Alternate Business Names
SoundScape LLC
Products & Services

Service and repair all major brands of hearing aids, specializing in Siemens hearing aids.

All testing, programming and service can be performed in our office, or in your home as we specialize in mobile in-home service.


Additional Locations

  • 229 N. Bartlett Street,  Suite 205

    Medford, OR 97501 (541) 414-8488

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.