BBB Business Review

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This business is not BBB accredited.

Leaf Filter Northwest

Additional Locations

Phone: (206) 575-6222 664 Industry Dr, Tukwila, WA 98188 http://www.leaflessinseattle.com View Additional Web Addresses ! There is an alert on Leaf Filter Northwest !


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Description

This company offers gutter protection services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

21 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 9
Problems with Product/Service 7
Total Closed Complaints 21

Additional Complaint Information

On February 8, 2013, BBB recognized a pattern of complaints from consumers regarding product, service and customer service issues. Consumers allege after installation of Leaf Filter NW's product, their gutters clog and overflow. Consumers claim the company offers a brush to assist in clearing the debris, however it does not resolve the issue. Some consumers allege the product is of poor quality, while others allege poor installation. In recent complaints, consumers allege when trying to contact Leaf Filter NW, the company is unresponsive.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Leaf Filter Northwest
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 07, 2006 Business started: 11/01/2005 Business started locally: 11/01/2005 Business incorporated 11/16/2005 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
http://www.lni.wa.gov
Phone Number: (800) 647-0982

Type of Entity

Corporation

Business Management
Mr. Mitchell Reed, President Mr. Jeffrey Foster, Corporate Officer Ms. Denise Hopkins, Director of Administration Mr. Simon Houghton, Vice President Mr. Jeffrey Pike, Corporate Officer
Contact Information
Principal: Mr. Mitchell Reed, President
Business Category

Gutter Leaf Guards Filtering Materials & Supplies Gutters & Downspouts

Alternate Business Names
Gutters Perfect Gutters Perfect Inc Leaf Filter
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.