BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Northwest Custom Precision Inc include:
- Length of time business has been operating
- 30 complaint(s) filed against business
- Failure to respond to 28 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Northwest Custom Precision Inc include:
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||30|
Additional Complaint Information
On December 8, 2014, BBB recognized a pattern of complaints from consumers regarding delivery and customer service issues. Consumers allege products purchased from Northwest Custom Precision Inc are not delivered in the 10- to 13-week timeframe as promised. Some consumers claim they have waited as long as one year but have not received their products. Consumers allege when the delivery does not arrive on time, Northwest Custom Precision Inc initially provides updates regarding their order status; however, the company becomes unresponsive to emails and phone calls over time.
On February 13, 2015, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Robert Cline, President
Alternate Business NamesN W C P
On December 8, 2014, BBB called Northwest Custom Precision Inc at (541) 357-7070. A recorded message stated the company's voicemail box is full and is not accepting new messages at this time. BBB was unable to locate an alternate phone number for the company.
According to business license information from Oregon Secretary of State, Robert Cline is the corporate member of Survival Tactical LLC. For more information on this company, please refer to its BBB Business Review at http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/gun-dealers/survival-tactical-llc-22962233.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview