This business is not BBB accredited.
Phone: (888) 553-2646 Fax: (360) 892-7453 View Additional Phone Numbers 10350 N Vancouver Way STE 261, Portland, OR 97217
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This company offers wholesale precious metal sales, including gold and silver.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that <em>lowered</em> the rating for Blue Moon Coins include:
- 44 complaint(s) filed against business
- Failure to respond to 29 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
Factors that raised the rating for Blue Moon Coins include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||44|
Additional Complaint Information
On February 16, 2014, BBB recognized a pattern of complaints from consumers regarding delivery and customer service issues. Consumers allege after making a purchase from Blue Moon Coins, the company fails to deliver the products in a timely manner, or consumers never receive the products at all. Consumers further allege the company is unresponsive to requests for assistance.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Aaron Scott, President
Gold, Silver & Platinum Dealers Wholesalers & Distributors Coin Dealers, Supplies
Alternate Business NamesB M C B M C Worldwide Inc Blue Moon Coins Worldwide
On March 12, 2014, an internet search performed by BBB turned up articles from local news outlets, including the following:
Portland's KATU station wrote, "People told detectives the company either didn't ship the coins they ordered, or wouldn't give them a refund." http://www.katu.com/news/local/Vancouver-police-seek-complaints-against-coin-store-249680481.html
Vancouver's The Columbian newspaper wrote, "Vancouver police are investigating a rare-coin shop in downtown Vancouver after people complained that they never received their purchases." http://www.columbian.com/news/2014/mar/11/police-investigating-downtown-vancouver-coin-shop
Also on March 12, 2014, the Washington State Attorney General's office informed BBB its office received 16 complaints against Blue Moon Coins in 2013-2014. The AG's office recommended the consumers also file complaints with the Washington Department of Financial Institutions at (360) 902-8700 or CSEnforceComplaints@dfi.wa.gov.
According to business license information from Oregon Secretary of State, Aaron Scott is the owner of Liquid Assets Empire. For more information on this company, please refer to its BBB Business Review at http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/coin-dealers-supplies/liquid-assets-empire-22940505.