BBB Accredited Business since
Phone: (866) 921-6960 Fax: (206) 213-3696 333 Elliott Ave W Ste 200, Seattle, WA 98119
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This company offers family-oriented online games.
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A BBB Accredited Business since
BBB has determined that Big Fish Games Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Big Fish Games Inc include:
- 366 complaint(s) filed against business
Factors that raised the rating for Big Fish Games Inc include:
- Length of time business has been operating
- Response to 366 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||144|
|Total Closed Complaints||366|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Paul Thelen, President Mr. Tony Drake, Associate Customer Support Manager
Games & Supplies Video Games - Dealers Internet Shopping
BBB generally reports 100% of all reportable complaints except for those businesses who maintain a large volume of complaints. BBB currently publishes 30% for Big Fish Games Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview