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Find a Location

J R Furniture USA Inc has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • J R Furniture USA Inc

      208 Maurin Rd Chehalis, WA 98532-8716

    • J R Furniture USA Inc

      14255 SW Pacific Hwy Tigard, OR 97224-3666

    • J R Furniture USA Inc

      6101 SE Tualatin Valley Hwy Hillsboro, OR 97123-8182

    • J R Furniture USA Inc

      3776 Pacific Hwy Hubbard, OR 97032-9488

    • J R Furniture USA Inc

      40 NW Burnside Rd Gresham, OR 97030-3835

    Business ProfileforJ R Furniture USA Inc

    Furniture Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers furniture sales.

    Business Details

    This is a multi-location business.

    Find a Location

    J R Furniture USA Inc has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • J R Furniture USA Inc

        208 Maurin Rd Chehalis, WA 98532-8716

      • J R Furniture USA Inc

        14255 SW Pacific Hwy Tigard, OR 97224-3666

      • J R Furniture USA Inc

        6101 SE Tualatin Valley Hwy Hillsboro, OR 97123-8182

      • J R Furniture USA Inc

        3776 Pacific Hwy Hubbard, OR 97032-9488

      • J R Furniture USA Inc

        40 NW Burnside Rd Gresham, OR 97030-3835

      Location of This Business
      208 Maurin Rd, Chehalis, WA 98532-8716
      BBB File Opened:
      2/17/2004
      Years in Business:
      31
      Business Started:
      5/1/1992
      Business Started Locally:
      5/1/1992
      Business Incorporated:
      5/29/1992
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Paul Rai, President
      • Mr. Roop Rai, Principle
      • Ms. Terra Carlson, Office Administrator
      Contact Information

      Principal

      • Mr. Paul Rai, President

      Customer Contact

      • Ms. Terra Carlson, Office Administrator
      Additional Contact Information

      Fax Numbers

      • (206) 575-1460
        Primary Fax
      • (503) 491-4666
        Other Fax

      Phone Numbers

      Customer Complaints

      23 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My daughter and I went to JR Furniture on 1/2 to find a buffet/server. We found one we liked, took a picture of the server and the sign with the pricing. We went back the following evening (1/3) to place the order. The total bill was $563.51. We went to pick up the order on 1/9 and it was the incorrect server, which we did not take. It was discovered that the pricing sign was on the incorrect collection. I called the next day to see if this could be rectified. I was told by the salesman that the manager could sell us the correct one but it would be an additional $249.77 including tax to be paid upon pick-up. After consideration, we accepted this resolution. We went to pick up the server on 1/16, paid the balance of $249.77 and was instructed to go to the loading dock to pick it up. When the worker showed us the box, we realized it was wrong once again. I was instructed to go inside and talk to the manager. He said that he could sell us the one we originally wanted for $900 plus tax. This would have been twice as much as the price we were ordinally quoted for the server we wanted. He offered a refund, which I accepted, but was told it would have to be issued as a check that would be mailed within a week despite the fact that this was paid with my **** debit card.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Margie D.

      2 stars

      01/22/2024

      I was very unhappy with my recliner that was sent because it did not have what I asked for. I wanted message and lift but received none of these. I can do without the message by using my own but the lift was important to me. I called on Thursday when it was delivered but she was too busy with other customers to talk with me. Told her to go do what ever she needed to do but gave a manager call me ASAP. Heard nothing. On Friday I called again and was told again by some women that the manager was too busy and would call me back. This is Monday now and have heard nothing from anyone. Anytime I have gone into a furniture warehouse they are just sitting around. Just pick up the phone and stop hiding behind your computer and other workers. Want to hear from someone in UPPER management ASAP.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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