Business ProfileforBELFOR USA Group Inc

***This is for the *********** ****** Location***From the beginning no one has communicated with us in a timely manner, we did not even know we were assigned a project manager til a second project manager was assigned and told us. We also did not know a third project manager was assigned until we called to ask why the project was stalled. We have had to call and inquire about what is happening with our project several times and it has only been when I called that things were scheduled to happen. Next, when things were apparently scheduled, I waited on multiple occasions for the "scheduled" contractor to come and no one showed up. I have a tight schedule and plan contractors in times frames that will work for our family, and when no one shows up when they are supposed to, it extends the project as well as makes a mess of my schedule. When contractors did show up, most did a good job, however the wall behind the cabinets had to be redone because it was not done properly the first time, and when the sink was installed, they scraped the wall and now there is a dent under the light switch. Also, there is wall material (texturing, etc) where there shouldn't be, the water heater closet door does not hang properly, there are a few things missing that were there before the project began, and more. I did send this email to the company and since they have finished the project but yet again, only when I contacted them. This project was a small bathroom and it took almost 1 year to complete.Overall this company has no urgency, little to no communication with clients, time management problems, and overall does not make their clients feel valued or cared for.