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BBB Accredited Business since

ARCpoint Labs of Vancouver

Phone: (360) 597-3698 Fax: (360) 597-4907 9330 NE Vancouver Mall Dr  Suite 201, Vancouver, WA 98662 http://vancouver-wa.arcpointlabs.com/



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers comprehensive drug, alcohol and DNA testing services. Pre-employment, post-hire, personal, court-ordered, family services and other testing services; forensic drug and DNA testing, DNA paternity testing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ARCpoint Labs of Vancouver meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ARCpoint Labs of Vancouver include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ARCpoint Labs of Vancouver
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 07, 2008 Business started: 02/01/2008 Business started locally: 02/01/2008 Business incorporated: 02/08/2008 in WA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Terry Johnson, Managing Member Mrs. Elizabeth Johnson, Member
Contact Information
Principal: Mr. Terry Johnson, Managing Member
Business Category

Drug & Alcohol Screening & Testing Investigators Paternity Tests & Services Medical Testing Companies

Service Area
Washington & Oregon
Alternate Business Names
ARCpoint Labs of Vancouver, WA TBJ Ventures LLC
Products & Services

Drug and alcohol testing. Instant tests, lab-based tests. Federal testing. Consortium management. Random program management. Mobile/onsite testing. 24/7 emergency testing. DNA paternity testing.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.