This Business is not BBB accredited
DJ Sandman Music Entertainment
Phone: (253) 250-5963
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for DJ Sandman Music Entertainment include:
- 5 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
Factors that raised the rating for DJ Sandman Music Entertainment include:
- Length of time business has been operating
- Response to 5 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||5|
Additional Complaint Information
On January 16, 2014, BBB recognized a pattern of complaints from consumers regarding service and refund issues. Consumers allege after paying DJ Sandman Music for services, the company cancels on short notice, citing family emergencies. Consumers claim in some instances, the company then offers to provide another DJ for the consumer's event; however, the supplied DJ is not equipped to perform the services as contracted. Consumers further allege DJ Sandman Music promises a refund, but it is never received.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMrs. Cindy Sandman, Owner Mr. Dustin Sandman, Owner
Disc Jockeys Event Planners Karaoke Machines & Tapes Wedding Supplies & Services
According to business license information from Washington Department of Revenue, Cindy Sandman is the owner of Heart & Sound DJ Service. For more information on this company, please refer to its BBB Business Review at http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/disc-jockeys/heart-and-sound-dj-service-22948531.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview